Notification Request Submitted Successfully You are already notified about this answer. 11 October: Problems at The Elder Scrolls Online 8 September: Problems at The Elder Scrolls Online 3 September: Problems at The Elder Scrolls Online Check past issues Stay up to date Be the first to know the next time The Elder Scrolls Online goes down. I bought the game 2 days ago and still can't play, shouldn't be this difficult.
I thought it would have been resolved over night since I did try redownloading the game 3 times now. The game still doesn't get past the install screen after downloading it, it installs to 100% and crashes every time. Please be aware that we are currently experiencing high contact volumes due to the impact of COVID-19 and you may experience increased waiting times when contacting Customer Support. It can usually be found here: C:Usersuser.nameDocumentsElder Scrolls Onlinelive. To do so, move the entire folder out of its home directory.
If you are having an issue playing ESO on a Windows 10 machine, you should troubleshoot the issue by attempting the solutions below.